Returns & Warranty

• Can I cancel, change, or edit my order?

  We partner with many warehouses across the country in order to help us process and ship orders as quickly and efficiently as possible for our customers. As a result of our processing and shipping timeframes, once an order has been placed, we are unable to edit or cancel your order. If you need ...

• Link - Returns

  Online Return Form Items should be in new condition, not washed, and with original packaging. Please fill out our online return form to initiate the return process.  We will respond within two business days of your request. Complete Return and Warranty Guidelines can be found here: Returns &...

• Link - Warranty Request Form

  Warranty Request Form If you find your product to be defective, please click the link above and fill out our warranty request form. Our customer care team will be glad to help! Complete Return and Warranty Guidelines can be found here: Returns & Warranty Guidelines

• Returns & Warranty Guidelines

  Returns: We feel confident that we offer products that are of the highest quality and that you will love them. However, if you're not completely satisfied with your purchase, you may return the products purchased directly from Woolino for a low flat fee* within 30 days from the date of the purch...